Shipping Policy

At C&A Online Store, we are committed to delivering your order quickly, safely, and efficiently. Please review the following shipping information before placing your order.

Shipping Method

DHL Express Shipping ✈️

Order Total: €0.00 – €20.00
Shipping Fee: €9.90

Order Total: €20.00 – €40.00
Shipping Fee: €6.99

Order Total: Over €40.00
Shipping Fee: Free

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery

We work with DHL Express to ensure your order is delivered as quickly and securely as possible.

Delivery times may vary depending on your destination and local carrier conditions. Any estimated delivery dates are provided as a guideline only and are not guaranteed.

Shipping Information

Please ensure that your shipping address and contact information are accurate and complete when placing your order.

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Customs & Duties

For international shipments, customs duties, taxes, or import fees may apply depending on your country's regulations.

Any applicable customs charges are the responsibility of the customer unless otherwise stated.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact our customer support team as soon as possible. We will work with DHL Express to help resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, tracking information, or delivery, please feel free to contact us.

Email: support@bigandtalldxll.com